Welcome to A1 Nursing & Homecare Agency Ltd.
A family business that has grown from a small start in 1982 to become
one of the longest established and in our opinion the best agency in the
area. As we say "excellence in care - more than a motto. A must!"
We have grown steadily for more than 20 years to provide care to local
homecare clients with locally managed teams of caring staff and providing
experienced care staff, support workers and qualified nurses to placements
all over the North West. Despite our growth, our focus remains on doing
the best job for each of our clients.
Our Corporate Client Charter - What You Can Expect
A1 Nursing & Homecare Agency Ltd is committed to providing you
with a professional service of quality. As a valued client you can expect
all the following standards to be met.
*Staff are appropriately trained and experienced to meet your specific
requirements and individual needs.
*Our equal opportunities policy means that our staff treat everyone
as equal regardless of age, disability, sex, marital status, orientation,
race, colour, religion, nationality and ethnic or national origin.
*You can feel safe, secure and satisfied with our staff and you have
the right to tell us of anything causing dissatisfaction or concern.
Our comprehensive complaints procedure means that any complaint will
be handled in confidence and with the utmost sensitivity.
*Our staff will protect your dignity and privacy and maintain confidentiality
regarding your service, needs and personal affairs.
*They will address you by the name you prefer, whether first or second
*They will respect your premises, belongings and your individual preferences.
*They will do the tasks agreed and in the time allocated, working to
*We aim to promote client independence and work with each client to maximise
*As you might expect, our staff will not smoke on your premises or drink
alcohol before or during the time working for you.
Head Office and Branch Personnel
A1 Nursing and Homecare Agency Ltd. is led by the directors based
at our Head Office in Wigan, and working in conjunction with teams in
each of the branches. Each team of staff is led by experienced, skilled
and appropriately qualified managers:
1) Our Nurse Managers are registered Nurses who are responsible for
the recruitment and selection of all qualified nurses.
2) Our Care Managers are responsible for the care plans of all clients,
and the recruitment and placement of care staff with clients. Each branch
has a rostering team reporting to the managers. Their job is to make
sure that all clients appointments are covered by appropriate staff.
Our agency workers
Continuous investment in the latest information and communication
technology has helped us develop an extensive database of healthcare
professionals specifically to service our clients individual needs.
(We are PASA registered and provider of staff to NHS hospitals throughout the North West).