A1 Nursing & Homecare

Training and CRBs
All our staff are appropriately trained before they start work with us. Our comprehensive induction training which is regularly updated to all the latest standards means that we are confident in the competence of all of our staff.

What training do we Provide?
Principles of care
Moving and Handling
Fire
Infection Control
Abuse - protection of vulnerable adults
Abuse - child protection
Managing Challenging Behaviour
Pressure sore management and prevention
First Aid
Confidentiality
Food Hygiene
Basic Life Support
Medication
Peg Feeds
Bereavement
Nutrition
Basic Observations for care staff
Fluid Balance
Epilepsy awareness

Control and restraint

Citrus

Diabetes awareness
Tracheostomy management
Health and safety
Nebulisers and oxygen therapy
NVQ2/3/4

plus more specialised training as required.

For The Benefit Of Everyone!

All Of Our Training Is Also Available To You.

Our qualified trainers have over 20 years experience delivering high quality training. As a result of this we have a division within A1 specifically to train staff to ensure that they not only meet, but exceed the National Minimum Standards. Now we are offering you the opportunity to benefit from our skills and experience.

Any of our training sessions are open for your staff to attend. Or we can arrange a member of our training team to come to your premises and deliver it in your own surroundings, which is an excellent option if you have a lot of staff who need training. Tailor-made training days can be arranged with a mixture of any of our training sessions.

All courses include all training materials, staff information packs and certificates.

All courses are accepted towards NVQ levels.

We also do complete induction sessions where new staff can complete all the basic requirements at one of our group sessions, minimising any disruption and inconvenience to you and your residence. This can also incorporate the CRB check which we can do on your behalf. Insert link to contact button

Criminal Record Bureau Disclosure Checks

A1 Nursing and Homecare Agency Ltd is acting as an umbrella body for the CRB, processing disclosures applications on behalf of other organisations/clients. This information forms part of our information pack.

As an umbrella body for the CRB, we are able to process CRB’s for clients who are not registered to process themselves. In response to changes in the registration requirements of the Criminal Records Bureau, A1 Nursing and Homecare Agency is pleased to be able to offer you the opportunity to make use of the facility we have as an umbrella body for the CRB.

Previously, many organisations could apply for the facility to process CRB disclosures for their staff. Changes to this mean that unless an organisation is processing over 100 applications per year, they will need to use an umbrella body for this service. We would like to offer you the opportunity to use our friendly service to process your Criminal Record Bureau disclosure applications for all your new staff, and for any renewals you may need.

Our charges are extremely competitive, and our service is fast, friendly and efficient. If you have any additional questions, please contact us and we will try to help.

Included in our full pack is an overview of our service and charges, plus additional information on:

- Id checking process.
- The storage and handling of confidential information including disclosures.
- Portability.
- Employing ex-offenders
- Disputes

The Process
- We issue you with a CRB application form.
- You pass it to your applicant to complete
- You take copies of the necessary documents to verify the identity of the applicant.
- You check the form, validate the identity of the applicant and return it to us.
- We check the form and ID, countersign it and send it to be processed by the CRB.
- The CRB receives the form, and if it is correctly completed, processes the application and sends a copy of the disclosure to us and to the applicant.
- We send the disclosure and any other information back to you.

Our Service Standards
Our service is fast, friendly and efficient. We aim to minimise on your behalf the number of incorrectly completed forms sent to the CRB, thereby speeding up all parts of the service which are within our control. As part of our commitment we will do the following:

- All forms will be sent off within 24 hours of being received, once all of the correct information is present. All applications are posted second class.
- A POVAfirst check will be done (if requested) within 2 days of the application being posted.
- We will track the application process every 10 working days for each of your applications.
- If additional information is required, we will telephone you on the same day the request is made by the CRB. We ask that any additional information is confirmed in writing.
- We will post the disclosure to you on the same day it is received by us.
- 90% of telephone calls will be answered within 20 seconds
- 95% of letters will be answered within 2 working days of receipt
- 95% of emails will be answered within 1 working day.

We will aim to resolve:
- 100% of disputes over our disclosure processing service within 3 weeks

Our Arrangements for Security and Confidentiality
- All applications are to be sent addressed ‘Strictly private and confidential‘, for the attention of Mrs C Wildman, A1 Nursing and Homecare, 5 New Chapel Street, Mill Hill, Blackburn, BB2 4DT
- The application information will only be seen by this person, our dedicated Umbrella Body countersignitory.
- All information sent to us will be held in locked cabinets and accessed only by the countersignitory.
- On return of the disclosure by the CRB, all information will be returned to your designated person, marked ‘Strictly private and confidential’.
- We will keep a record of all clients requesting the service, the name of the application, the number of their application form, date sent, date disclosure received and number of disclosure. We will not retain any of the information contained in the disclosure.

Any information sent to us to enable the processing of the application will be returned to your designated person along with the disclosure issued by the CRB. For full information please see our additional information or log onto www.crb.gov.uk.

If you would like further details to take advantage of this offer, please ring 01254 692277, during normal office hours and we can send you out an information pack. Alternatively, you can contact us by completing the information on our contact link.

We hope to hear from you soon